Skip to main content
Loading...

General Terms and Conditions

Before using the registration/mediation service, please read the following General Terms and Conditions General Terms and Conditions (hereinafter referred to as “GTC”). These form an integral part of the contract and apply in their current version.

1. Provider and service

Vignettes Application Solution GmbH, (hereinafter referred to as “Service Provider”, “Intermediary” - or “VAS”) is a Swiss service / brokerage company with its registered office at Wilerweg Wilerweg 36a, 4600 Olten, Switzerland.

In the online store set up by VAS, which is available at the URL www.swissvignette.ch is available, the service user is provided with the registration of the registration of the specified motor vehicle for the country chosen by the service user in order to country chosen by the service user in order to enable the service user to drive on the respective freeways subject to vignettes/tolls. For the service offered VAS acts explicitly only as an intermediary between the service user and the official body of the the official body of the respective country for toll matters. The purchase contract between the service user and the country's official toll authority is mediated by VAS. mediated by VAS. VAS receives a commission for the mediation, which is the service user in the General Terms and Conditions (point 4. Prices and due dates) for reading and whose acknowledgement is confirmed by the service user by clicking on an opt-in checkbox in the checkbox in the order process by the service user.

The license plates are registered in the respective official toll systems of the countries and the costs for the time-based use of the respective route are paid to the respective toll operator. toll operator.

The service user acquires a “digital vignette” through the license plate registration in the official toll store of the respective country and therefore no longer needs an adhesive vignette. any more.

VAS is not an official sales partner of the respective toll operators, but an independent toll operators, but an independent service provider/intermediary.

2. Scope of application

The current version of the GTC at the time of use of the service / mediation shall apply. current version of the GTC. Earlier versions of the GTC shall not apply. For the service / brokerage service shall be governed specifically by these GTC, unless otherwise agreed in writing between the service user and the service provider / agent. and the service provider / agent.

3. Conclusion of contract and provision of the service / Mediation

By offering the service in the online store, the service user is offered the following services www.swissvignette.ch given the opportunity to make an offer to the service provider / intermediary. to make an offer. By ordering the registration of the license plate number of the service user, the latter expresses a declaration of intent regarding the conclusion of a contract contract with the service provider/intermediary for the registration of the respective license plate license plates, not on the purchase of the toll product. The contract for the purchase of the toll product is concluded via the intermediary, between the service user and the official the country's official body for toll matters.

The contract is concluded with the sending of the electronic order order confirmation by e-mail from VAS to the service user.

The subject of the service is the registration of the license plate of the service users in the toll systems of the respective country. The Service Provider shall commence the provision of the service immediately after the service user completes the completes the ordering process. The service is only carried out by clicking on the above-mentioned consent and completing the payment process.

The registration is confirmed to the service user with the receipt of an electronic confirmation of registration from VAS, only then is the registration completed and the service user is authorized to drive on toll roads. to drive on toll roads. Registration within a few minutes cannot always be guaranteed due to numerous (external) factors, registration within a few minutes cannot always be guaranteed. Should the service user without receiving the registration confirmation and one or more penalties are imposed for the unauthorized penalties for any unauthorized use of toll roads, the service user can and will roads, the respective penalties cannot and will not be paid by the service provider. be paid by the service provider. By clicking on the opt-in checkbox, the service user recognizes the the GTC of the service provider.

The service user agrees that the intermediary may select the “publicly viewable” option when registration of the service user's license plates, the intermediary selects the option “publicly viewable”. is selected. This ensures that the service user can also subsequently check whether the service user's to check whether a valid e-vignette is available for the service user's license plate number. valid e-vignette is available.

4. Prices and due date

All prices stated in the online store of the service provider / agent are gross prices in Swiss francs (“CHF”), which are payable by the service user upon conclusion of the contract. service users upon conclusion of the contract. The prices are made up of the fixed of the toll products by the toll operator of the respective country and the service service/intermediary fee of the service provider/intermediary.

Important note

In the event of an unauthorized chargeback by the service user, for example by opening a dispute with the payment provider, the service user receives a the service user will receive a reminder for the amount owed.

5. Obligations of the contracting parties

The service user assures with the utilization of the service / mediation that he is mediation that he/she is authorized to commission the service/mediation.

Only by providing correct personal and vehicle data, in particular license plate data, is it possible for the service provider / agent to perform the service correctly. Incorrect information is therefore the responsibility of the service user, not the service provider / agent.

During the ordering process, the service user repeatedly enters the identifiers which the service user requests the service provider to register. In this way, the service provider attempts to prevent incorrect entry of the license plate numbers. The service user is not entitled to automatic The service user has no right to automatic license plate confirmation.

If, despite the aforementioned measures, an incorrect license plate number is entered by the by the service user, the license plate number can only be changed within the framework of the conditions specified by the official toll provider. The service user is responsible for changing incorrect details. A change will not be made by VAS.

6. Final provisions

VAS is not obliged to participate in dispute resolution proceedings and is not prepared to do so. willing to do so.

The contractual relationship between the service user and the service provider / intermediary shall be governed exclusively by Swiss law. Excluded is the application of the Vienna Sales Convention and Swiss private international law.

In the event of partial invalidity of the aforementioned GTC, the contract concluded between the service user Service User and Service Provider / Agent as well as the remaining GTC shall continue to apply. The invalid provisions shall then be replaced accordingly by statutory provisions which come closest to the content of the original provisions. This shall This also applies to any existing unresolved contractual aspects.

In addition, the respective data protection regulations apply, which are callable at www.swissvignette.ch.

VAS assumes no liability for the translation of the GTC into other languages, The main version of the GTC is in German.

Olten is agreed as the exclusive place of jurisdiction.